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Digital symptom monitoring in cancer care: an exploratory evaluation of low uptake and engagement.

Floortje Mols ,
Meike Hendriks ,
Nadine Bol ,
Sophia Sleeman ,
Olga Husson ,
Mies van Eenbergen ,
Corina van den Hurk

Abstract

METHODS

The original study aimed to compare adolescents and young adults (AYAs) using openly accessible OpenSYMPRO with patients aged > 40 years using hospital-based regular SYMPRO. OpenSYMPRO was also accessible to older patients. Due to low recruitment, the planned comparative evaluation was abandoned. Engagement was summarized descriptively. All 20 enrolled participants were invited to provide feedback, and all available interviews and questionnaires were analyzed thematically, irrespective of age.

RESULTS

Of 20 enrolled participants, 18 registered through OpenSYMPRO and 2 through regular SYMPRO. Seven completed > 2 symptom questionnaires, 9 completed 1-2, and 4 completed none. Nine participants provided qualitative feedback through interviews (n = 4) or questionnaires (n = 5), including 7 AYAs and 2 participants outside the AYA age range. Potential barriers included concurrent studies, perceived overlap between studies, forgetting the tool, limited time or cognitive capacity, and limited perceived added value. Some participants found symptom tracking useful. Respondents reported no substantial problems with technical operation, although design-related barriers could not be excluded.

DISCUSSION

Uptake and engagement appeared to be influenced primarily by organizational, communication, and personal factors rather than technical operation. Stronger integration into clinical workflows, person-tailored communication of purpose and added value, active healthcare professional involvement, and attention to potential design barriers warrant further evaluation. Given the small and heterogeneous sample, and limited feedback from non-users and non-participants, findings are hypothesis-generating.

AIM

To explore the real-world uptake and engagement with OpenSYMPRO, a digital symptom-monitoring tool for patients with cancer undergoing systemic therapy, and potential barriers to its use.

More about this publication

Supportive care in cancer : official journal of the Multinational Association of Supportive Care in Cancer

Volume 34
Issue nr. 10
Publication date 02-10-2026

Full text links

Publisher website (DOI) 10.1007/s00520-026-11297-3
Europe PubMed Central 42825824
Pubmed 42825824

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